Recent research cited that conversion rates increased by as much as 38% from having live chat.
Our own research reveals that clients are more likely to convert even if they do not engage chat. Consumers say that having live chat available creates additional comfort and that live chat adds authority and a perceived notion of real human interaction even when not used.
- Increase engagement, conversion and sales with proactive chat on your website
- Unlimited operators, departments, and users
- Real-time notification of site visitors, location (map), page visits and more
- Typing Preview to see what is being typed as it is being typed
- Chat Transcripts, referrer, keyword and search phrase Tracking
- Canned Messages, Customize-able chat icons and more
- Full installation support on your website
- Both Managed and Self-managed options available
This study is not available to the general public. There is no obligation to hire us, but please register so we know that you are an Attorney, Mortgage Broker, Real Estate Broker/Agent, Medical Practitioner or other business professional. Once approved, a link to access the study will be emailed to you.